Need help choosing an item or checking an order? Contact Valewood LLC using the details below.
Customer support
For order questions, include your order number, the email address used at checkout and a brief description of the issue. For a product question, include the product name or link and the size or color you are considering.
Returns, damaged items and incorrect orders
To request a return, email us within 30 days of delivery. If an item arrived damaged, faulty or incorrect, explain the problem and include photographs if available. Do not send passwords, complete payment-card details or other unnecessary sensitive information.
Read the Shipping & Returns policy for eligibility, return shipping costs and refund timing. Please obtain return instructions before sending an item back.
Company information
Valewood LLC
2625 E 2nd St Ste 325, Casper, WY 82609, United States
Email: support@valewoodllc.com
This is our business contact address. It should not be used as a return destination unless customer support confirms it for your return.
Privacy questions
For a question or request about your personal information, email support@valewoodllc.com with “Privacy Request” in the subject line. See our Privacy Policy for more information.
Helpful information
Frequently Asked Questions · Shipping & Returns · Terms & Conditions